Swann Communications US Reviews

No Monthly Fees: Swann security systems do not require monthly or yearly fees, allowing users to save money on subscription costs.

Weatherproof Cameras: Swann offers durable, weather-resistant security cameras that can withstand various environmental conditions.

Google Assistant Integration: The system integrates with Google Assistant, enabling users to control the system and view footage using voice commands.

Self-Monitoring: Users can monitor their security systems independently without needing professional monitoring services.

Easy DIY installation: The system is designed for easy setup, allowing users to install it themselves without professional help.

Large selection of cameras: Swann offers a wide range of camera options to suit different needs and preferences.

Smartphone controls: Users can control their security system via a smartphone app, providing convenience and flexibility.

Professional Monitoring: Fast professional alarm and video monitoring by industry-leading monitoring facilities for total family protection.

Cloud Video Recording: Recorded events are securely saved on the cloud for 60 days for review or separate saving when needed.

Mode Schedules: Configure devices to specifically protect your home when you are home, away or sleeping. You can also automatically change Modes based on your personal weekly schedule.

Push Notifications: Get alerts for any activity detected by the security system.

Notification Actions: Activate sirens, lights, and other actions in response to detected activity.

Motion Zones: Select zones in your camera's view where activity is recorded.

Extended Warranty: Your product comes with Swann’s 12 month manufacturer’s warranty with options to extend.

Insurance Protection: Replacement with valid police report.

Exclusive Offers: Enjoy exclusive offers & promotions on Swann.com.

Customer Service Issues: Many users have reported poor customer service, including difficulty in getting phone support and resolving issues with defective equipment.

Poor Product Quality: Some users have experienced poor product quality, including faulty cameras and temperamental playback.

No Cellular Backup: The system does not have a cellular backup option, which means it may not function during power outages.

Limited Compatibility: There have been issues with compatibility on newer phones, requiring users to purchase additional systems for full functionality.